Job Description

Personal Lines Account Executive

Location: Dundalk, Co Louth
Job Type: Permanent, Full-Time

An exciting opportunity has arisen for a Personal Lines Account Executive to join a well-established insurance brokerage with a strong reputation for excellence, a supportive team culture, and a client-first approach. This role offers long-term career potential in a dynamic and people-focused environment.

The Role:
The successful candidate will play a key role within the Personal Lines team, with a primary focus on managing existing policy renewals, strengthening client relationships, and ensuring high levels of customer satisfaction. There will also be opportunities to contribute to business development by identifying and securing new client opportunities where appropriate.

What's on Offer:

• Competitive salary and performance-based bonus
• Comprehensive benefits package
• Supportive work culture with focus on collaboration and progression
• Opportunities for continued learning and professional development
• A chance to join a values-led organisation that promotes diversity, innovation, and employee wellbeing

Key Responsibilities:

• Manage and renew personal lines insurance policies, ensuring retention and accuracy throughout the renewal process
• Provide expert advice tailored to each client's insurance needs, identifying appropriate products and coverage options
• Deliver a consistently high standard of customer service, promptly addressing queries and resolving issues
• Maintain strong, long-term client relationships through proactive communication and service delivery
• Support team and business goals by contributing to renewal and new business targets
• Remain up-to-date with market trends, pricing, product developments, and competitor activity
• Ensure all activity complies with regulatory standards and internal procedures
• Collaborate with internal teams to share market feedback and promote efficiency
• Attend client meetings or training sessions as required

Candidate Requirements:

• Minimum 1-3 years' experience in a similar insurance role
• Motor & Home experience
• Qualified to APA Personal Lines level (or grandfathered equivalent) with up-to-date CPD
• Strong knowledge of personal lines products and the Irish insurance market
• Experience managing renewals and client portfolios with a customer-centric approach
• Excellent interpersonal, negotiation, and problem-solving skills
• Ability to work independently while also contributing to team objectives