Job Description
Customer Service Administrator
Due to operational demand, we are recruiting a Customer Service Administrator for a temporary role with a global leader in Healthcare! The successful candidate will be going into a busy team to help undertake a range of tasks within the customer service team based in South Belfast.
Full Description
Top 3 Things to Know About this Job:
- Based in South Belfast
- Initially for 3 months with possible extension
- Flexible working hours available
The Role:
- Monitor order progress and provide customers with regular updates on their shipments
- Act as the first point of contact for customers, responding to inquiries viab phone, email and online platforms
- Receive and process customer purchase orders. Enter and plan sales orders to translate customer requirements into production requirements, forwarding them to production scheduling
- Create and distribute all invoices, credit notes and documentation for domestic and export shipments
The Person:
- (desirable) previous experience in a customer service or administrative role within logistics/shipping related industry
- (desirable) Knowledge of international trade requirements for export customers
- Demonstrate a high degree of interpersonal skills to effectively interact with all levels of customers, employees and management
The Rewards:
- Hourly rate of £12-13 per hour
- 34 days holidays including bank holidays
- Flexible working hours to suit all candidates
Next Steps
For further information, and to apply for this HR Assistant job, please contact Ashlin McCourt. Visit our website for a full list of HR opportunities.
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Salary is usually negotiable, salary details listed are to be used as a guide and are based on factors such as your experience and expertise.
We reserve the right to heighten short listing criteria dependent upon the calibre of response.