Job Description

Customer Service Administrator

Due to operational demand, we are recruiting a Customer Service Administrator for a temporary role with a global leader in Healthcare! The successful candidate will be going into a busy team to help undertake a range of tasks within the customer service team based in South Belfast.

Full Description

Top 3 Things to Know About this Job:

1. Based in South Belfast
2. Initially for 3 months with possible extension
3. Flexible working hours available  

The Role:

• Monitor order progress and provide customers with regular updates on their shipments
• Act as the first point of contact for customers, responding to inquiries viab phone, email and online platforms
• Receive and process customer purchase orders. Enter and plan sales orders to translate customer requirements into production requirements, forwarding them to production scheduling
• Create and distribute all invoices, credit notes and documentation for domestic and export shipments

The Person:

• (desirable) previous experience in a customer service or administrative role within logistics/shipping related industry
• (desirable) Knowledge of international trade requirements for export customers
• Demonstrate a high degree of interpersonal skills to effectively interact with all levels of customers, employees and management

The Rewards:

• Hourly rate of £12-13 per hour
• 34 days holidays including bank holidays
• Flexible working hours to suit all candidates

Next Steps

For further information, and to apply for this HR Assistant job, please contact Ashlin McCourt. Visit our website for a full list of HR opportunities.

Expert, confidential recruitment advice

Salary is usually negotiable, salary details listed are to be used as a guide and are based on factors such as your experience and expertise.

We reserve the right to heighten short listing criteria dependent upon the calibre of response.