Job Description
We are hiring for our client, a recognised leader in their professional services field. Due to continued growth, they are seeking a Credit Hire File Handler to manage a busy caseload of pre-litigated credit hire claims, working within a supportive and forward-thinking team.
Top 3 Things to Know About this Job:
- Join a Legal 500 recognised team with a clear progression pathway
- Handle autonomous, fast-paced files focused on early negotiation and resolution
- Enjoy hybrid working, relaxed dress code, and wellbeing-focused benefits
The Role:
- Manage a caseload of pre-litigated credit hire files in line with client SLAs
- Formulate and implement claim strategies from day one
- Engage in robust telephone negotiations with Credit Hire Organisations and third-party solicitors
- Liaise with insurer clients to ensure clear communication and updates
- Use legal doctrine and case law to guide early settlement where possible
- Ensure accurate file handling in line with regulations
- Deliver strong indemnity spend results for clients
- Update case management systems regularly and ensure task scheduling is followed
The Person – What We’re Looking For
- Experience handling pre-litigated claims (credit hire experience desirable)
- Legal qualification or paralegal background preferred
- Excellent telephone negotiation and analytical skills
- Confident working independently and meeting strict deadlines
- Highly organised with good IT and case management system skills
- Strong communication skills and attention to detail
- Adaptable, proactive and comfortable working in a team environment
- Ability to work under pressure and demonstrate commercial awareness
The Reward – What’s in it for You?
- Permanent, full-time position (35 hours/week)
- Hybrid working and flexible options
- Competitive salary + Incentive Plan
- 25 days annual leave (rising with service) + buy/sell holiday options
- Health care cash plan, 24/7 online GP, mental health support
- Pension (5% employee / 3% employer)
- Cycle to Work, Tech Scheme, Season Ticket Loan, GymFlex
- Discounted tickets, memberships, and local perks
- A defined Career Progression Pathway into roles such as Trainee Solicitor, Associate, or Team Lead
Next Steps – Why Hunter Savage
At Hunter Savage, we are proud to represent industry leaders in legal and insurance services. To apply for this job, or for a confidential chat, contact Nuala McClinton today. Visit our website for more roles in Legal, Insurance, and Business Support.