Job Description

We are hiring for our client, a well-established brokerage within the financial services sector, to appoint a Front of House Administrator in Ballina, Co. Mayo. 

This Front of House Administrator role will provide essential administrative and operational support to ensure the smooth day-to-day running of the brokerage. Working closely with senior leadership and advisors, you will support client communication, policy processing, compliance documentation and financial administration within a regulated environment.

This is an excellent opportunity for an organised and customer-focused professional seeking experience within insurance and financial services, with the opportunity to build regulatory knowledge and professional qualifications.

Top 3 Things to Know About this Job

1. Fantastic opportunity to step into a professional services environment 
2. Monday-Friday 9am-5pm
3. Opportunity to work towards APA qualifications

The Role

• Manage incoming calls, emails and client enquiries professionally
• Maintain electronic and physical files in line with regulatory requirements
• Support policy processing, renewals, lapses and cancellations
• Assist advisors with quotes, onboarding and documentation
• Ensure documentation is stored in compliance with Central Bank regulations
• Maintain accurate records on Open GI and internal systems
• Process payments, issue receipts and support daily cashbook reconciliation
• Coordinate office administration including post, supplies and service providers

The Person

• At least 1 years experience in a customer focused administrator position
• Strong organisational and multitasking ability
• High attention to detail and accuracy
• Excellent written and verbal communication skills
• Competent in Microsoft Office (Word, Excel, Outlook)
• Comfortable handling confidential information
• Team player with ability to work independently
• Willingness to develop regulatory knowledge and work towards APA qualifications

Next Steps

For further information and to apply for this Front of House Administrator role, please contact Nuala McClinton at Hunter Savage.

Why Hunter Savage

Hunter Savage is a specialist recruitment consultancy partnering with professionals across Financial Services, Business Support and wider sectors throughout the UK & Ireland. We provide expert, confidential guidance to help you take the next step in your career with confidence.